Big City Radio 89.1 FM 
Big City Dance HMRC taxpayers spent collective ‘789 years’ waiting to speak with staff last year
Written by Big City Radio on May 15, 2024
The equivalent of 798 years – or around seven million hours – was spent by customers and their agents waiting to speak to an adviser in 2022-23, up from 365 years or around 3.2 million hours in 2019-20.
Tagged as Birmingham News
